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Contact us

Questions before you install, help with a product that will not score well, or a feature request: we read and answer every message.

Live chat in the app

The fastest way to reach us. Open Support in the app menu and press Chat with us.

Install on Shopify

Email

Write to us any time. Our team is in Europe, so replies may land outside your working hours.

hello@craftshift.com

Documentation

Guides to the score, the suggestions, AI rankings and your plan.

Open the docs

Reporting a problem?

Include these and we can usually answer in one reply:

  • Your store domain (your-store.myshopify.com)
  • The product you were looking at
  • What you pressed, and the message you saw
  • Roughly when it happened

Company

Craftshift
Letterhout, 1507 EG Zaandam, Netherlands

hello@craftshift.com

craftshift.com